Skip to content
  1. Home
  2. Use cases
  3. Agencies

Agency time tracking software

Agency time tracking software for client hours and budgets.

Staffic is agency time tracking software for teams that bill clients: everyone tracks time on client projects and tasks from the desktop app. On Standard, project budgets email an alert at the percentage you set, and on Elite tracked hours become client invoices. Free for up to 3 members.

  • Free for up to 3 members
  • No credit card
  • Windows, macOS and Linux
Staffic Projects list with project codes, clients, status and deadlines
Client work
Projects and tasks, no project limit
Budgets
Hours or cost, with email alerts, on Standard
Invoices
From tracked hours or a fixed fee, on Elite
Price
Free for 3, then $5.50

Agency challenges

Where agency margins leak away.

Four places where time tracking for marketing agencies and studios usually breaks down.

Hours filed under the wrong client

Your team switches between several client accounts a day. By Friday nobody remembers which hour went to which retainer, so the timesheet becomes a guess.

See step 1: Set up each client’s projects

How Staffic helps

How Staffic fits an agency’s month.

Time tracking software for agencies has to follow the work from brief to invoice. Each step links to the feature behind it.

Step 1 of 5

Set up each client’s projects

Create a project for each client engagement, with a project code and deadline, and link it to the client on Elite. Your team starts the desktop timer for Windows, macOS or Linux on a project and task, so each hour lands on the right account.

Fixes: Hours filed under the wrong client

Step 2 of 5

Budget and price every project

On Standard and Elite, give a project a budget in hours or cost. Bill it at a project rate, a rate per person or a fixed fee. Its page shows spent hours, spent amount and billable amount, and admins get an email when the budget reaches the percentage you set.

Fixes: Overruns found at month end

Step 3 of 5

Balance the team’s workload

Add an estimate to each task. The Workload view shows to-do, active and done tasks per person on every plan. On Standard and Elite, the Performance report compares each member’s estimated time with time worked.

Fixes: No view of who has room

Step 4 of 5

Send each client their hours

On Standard and Elite, filter the Time & Activity report to one client’s project and export it as PDF or Excel. Members add work notes as they go, so when a client asks what the hours were for, the answer is already written down.

Fixes: Client reports rebuilt by hand

Step 5 of 5

Invoice from tracked hours

On Elite, link the project to an invoice line and Staffic fills in the billable amount not yet invoiced: tracked hours at your rates, or the fixed fee. Add tax or a discount, then Save & Send emails the client a link to the invoice.

Staffic Add Project form: project name, start date, status, project code, client, deadline and description

Recommended plan

The plan for your agency.

Free covers up to 3 members. Budgets, billing rates and the reports need Standard, and clients, invoices and timesheet approval need Elite. Set your team size to see what you would pay.

Your team needs

Billing

Recommended for 12 members

Elite

$5.80per user per month, billed yearly

$69.60 a month for 12 members, $835.20 a year.

Elite adds the client invoices you picked.

  • Everything in Standard
  • Screen Recordings
  • Payroll Management
  • Clients & Invoicing
Free$0Up to 3 members
Standard$1.00Per user, offer price

Customer stories

What teams say about Staffic.

Staffic.io transformed how we track productivity. Our remote team is now more accountable and transparent than ever. The detailed reports and activity monitoring have been game-changing for us.
EREmily RCreative Team Supervisor
Staffic.io brings transparency without micromanagement. Our team feels trusted, and productivity has never been higher. The balance between oversight and autonomy is perfect for building strong remote culture.
LMLucas MeyerFounder

FAQ

Agency time tracking, answered.

What agency owners ask before they move client hours out of spreadsheets.

Explore the live demo

How do agencies track time across clients and projects?

Give each client its own projects and split each project into the tasks your team works on. People start the Staffic desktop timer on a project and task, so every hour is recorded against the right client while the work happens. Daily, weekly and bi-weekly timesheets then fill in by project on every plan, so Staffic works as agency timesheet software without a Friday catch-up.

How do agencies measure project profitability in Staffic?

Compare what a project costs with what it can bill. On Standard and Elite, base a cost budget on pay rates, and the project shows a Spent Amount (hours at each person’s pay rate). Next to it, the Billable Amount shows the hours at your bill rates, or the fixed fee. The gap between the two is that project’s margin.

How do agencies bill retainers and hourly work?

Give each kind of work its own project, with billing on Standard or Elite. A retainer gets a fixed fee and a budget in hours, so you see when the hours it covers run low. Hourly work gets a project rate or a rate per person, so senior and junior time bill at different prices. On Elite, both go on the client’s invoice as separate lines.

How do I share time reports with agency clients?

Export the client’s own project rather than the whole agency. On Standard and Elite, pick that project in the Time & Activity report, set the dates and download PDF or Excel. The export lists each person who worked on the account with their hours, ready to attach to the monthly update or the invoice.

How do I track utilization across the agency team?

Staffic gives you the hours, and you compare them with each person’s capacity. On Standard and Elite, the Time & Activity report shows time worked and activity per member for any date range. The Performance report, on the same plans, compares estimated time with time worked, and the Workload view in Tasks shows open work per person on every plan.

Does Staffic include team chat for agency teams?

Yes. Team Chat is on every plan, with direct messages and a channel for each team and each project. The Project Chat button on a project’s page opens that project’s channel, so questions about a client’s work stay next to its hours.

How much does agency time tracking software cost?

Staffic is free for up to 3 members. Standard is $5.50 per user per month billed yearly ($1.00 during the current offer), or $7.50 monthly, and Elite, which adds clients, invoices, payroll and screen recordings, is $5.80 billed yearly.

Free for up to 3 members

Put your next client project on the clock.

Create a project, invite your team and watch the first client hours come in. Free for up to 3 members.

  • No credit card
  • 7-day trial on paid plans
  • Windows, macOS, Linux