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Contact Staffic Talk to the team that builds Staffic.
Questions about plans, setup or your account? Send a message and a person on our team replies, usually within one business day.
- Book a walkthrough of Staffic for your team
- Get help with your account or the desktop app
- Find the plan that fits your team size
- Share feedback or a feature idea
How can we help?
Pick a topic so the right person picks up your message.
Tell us your team size and what you want to see. We will suggest a time for a walkthrough.
Other ways to get answers
Most answers are one click away.
Who you are talking to
Staffic is built and supported by DeveloperLook.
DeveloperLook is a US software company. The same team designs, builds and supports Staffic, so your question reaches the people who can change the product.
Visit developerlook.com- Founded
- 2018
- Projects shipped
- 1,000+
- Building software
- 10+ yrs
FAQ
Questions people ask before they write.
Quick answers about support, plans and feedback.
How quickly will I hear back from the support team?
Urgent technical issues and security concerns are prioritized immediately. General support queries are answered within one business day. Feature requests and documentation feedback are reviewed weekly. For the fastest response, email [email protected] directly.
Which plan is right for my team?
Free and Standard give you the same features, so it comes down to team size. Free covers freelancers and teams of up to 3 people, and Standard removes that limit. Elite is for organizations that also need payroll, client management and invoicing, and screen recordings. Current prices are on the pricing page.
Can I change my subscription plan through support?
You can upgrade or downgrade your plan from your account settings at any time. If you need help choosing a plan or run into an issue, email [email protected] and we will guide you through it.
What should I do if my team cannot access Staffic?
Email [email protected] with the error messages you see, the users affected, and your browser or device details. We investigate straight away and keep you updated until it is resolved.
How do I submit a feature request?
Pick “Feedback or idea” in the form above, or email [email protected]. Tell us what the feature should do, how your team handles the problem today, and what it would change. The product team reviews every submission.
What happens when my free trial ends?
Choose a plan and continue without interruption. Your data, settings and configuration carry over when you subscribe. Not sure which plan to pick? Send us a message and we will help you decide.
Where can I find video tutorials and how-to guides?
Walkthrough videos sit on the feature pages, and the docs cover every screen step by step. Need a walkthrough of something specific? Email us and we will point you to the right resource.
Can I reach Staffic on social media?
Yes. Our LinkedIn, X, Instagram, Facebook and YouTube channels are run by DeveloperLook, the team that builds Staffic. For support or urgent issues, email gets you a faster answer than a social message.
How do I check if Staffic is having downtime?
Email [email protected] and we will confirm whether there is an active incident or scheduled maintenance. Tell us what you see and which members are affected.
Free for up to 3 members
See the work, not just the hours.
Create your workspace, invite your team, and the first timesheet builds itself.
- No credit card
- 7-day trial on paid plans
- Windows, macOS, Linux



