Skip to content
Staffic.io by DeveloperLook
Live demoStart free

Features

All 38 features

See the work while it happens.

DashboardYour team's week at a glance, Monday to SundayLive FeedSee who's tracking time right now, and on whatScreenshotsVisual proof of work, captured automaticallyAppsWhich apps each tracked session usedURLsThe websites behind the tracked timeScreen RecordingsEliteFull session video, beyond a screenshot
Staffic dashboard, Organization view for Oct 12 to 18: 174:31 hours this week, 82% team activity and top members

01 / 38

Dashboard

The team dashboard: this week's hours, team activity, top members, ongoing tasks, top projects and the most used apps and websites.

View Dashboard
Not sure where to start? Click through the real app with sample data.Open the live demoCompare plans
  1. Home
  2. Docs
  3. Integrations
  4. How to connect Jira

Staffic documentation

Workspace Integrations

How to connect Jira

Admin

Bring Jira Cloud issues into Staffic as tasks and send the time your team tracks back to each issue as a Jira worklog.

Updated 4 min read
Where
Workspace > Settings > Integrations > Jira
Who
Admins, with access to the Jira Cloud site.
Plan
All plans, including Free.

The Jira integration works with Jira Cloud. Each Jira project you pick syncs into a Staffic project; its issues become tasks, and the time people track on them goes back to Jira as worklogs.

Connect Jira

  1. Step 1: Click Connect

    In Settings > Integrations, click Connect on the Jira card.

  2. Step 2: Approve Staffic

    Atlassian asks you to allow Staffic to read Jira users and issues and to add worklogs on your site. Pick the site and approve. If your account reaches several Jira sites, a site picker appears in the Jira panel.

  3. Step 3: Choose projects

    Under Choose projects (1), set each Jira project to New Staffic project, an existing Staffic project or Don't sync. People (2) fills in after you save. Send tracked time back (3) is on by default. Sync now (4) and Disconnect (5) sit at the bottom.

    Jira panel with Choose projects, People, Send tracked time back, Sync now and Disconnect
    1. 1Choose projects
    2. 2People
    3. 3Send tracked time back
    4. 4Sync now
    5. 5Disconnect

  4. Step 4: Save

    Pick New Staffic project (1) for each project you want, then click Save (2). A new Staffic project takes the Jira project's name.

    Staffic Test (KAN) set to New Staffic project, with Save highlighted
    1. 1New Staffic project
    2. 2Save

  5. Step 5: Check people and sync

    Jira users with the same email as a Staffic member show Matched by email (2). Link anyone else by hand and save. Click Sync now (3); the project then shows when it last synced (1).

    Jira panel after Sync now: project synced a few seconds ago and Saimul Islam matched by email
    1. 1Last synced
    2. 2Matched by email
    3. 3Sync now

What comes in

First sync
Open issues, plus issues updated or done in the last 30 days.
Later syncs
Only issues updated since the last sync.
Fields
Name, description as plain text, status, due date, assignee, issue key and link. Priority and labels stay empty.
Status
Jira's To Do, In Progress and Done categories become To do, In progress and Done.

  1. Find the issues in Tasks

    Each imported task shows its issue key (1) and a link to open it in Jira (2). Time worked (3) is the time tracked in Staffic.

    Tasks filtered to the Jira project: KAN-4 to KAN-6 with their keys, links and time worked
    1. 1Issue key
    2. 2Open in Jira
    3. 3Time worked

  2. Open a task

    Task details show the key (1), Open in Jira (2) and the time tracked (3).

    Task details for KAN-4 Set up project kickoff with Open in Jira and 1h 30m worked
    1. 1KAN-4
    2. 2Open in Jira
    3. 3Time worked

What goes back

  1. Worklogs in Jira

    In Jira, the issue's Work log (1) shows one entry per person and day, written by the account that connected Jira, with the comment Tracked in Staffic and the person's name (2). It starts at the person's first session of the day, and Jira sends no notification for it.

    Jira issue KAN-4 work log: 1h 30m logged with the comment Tracked in Staffic by Saimul Islam
    1. 1Work log
    2. 2Tracked in Staffic

Rules for every task tool

Sync
Every 15 minutes, and right away when an admin clicks Sync now. Sync now allows 10 runs in 10 minutes per organization, across all tools.
Tasks
One way, from the tool into Staffic. A field changes in Staffic only when it changed in the tool since the last sync, so your edits in Staffic stay.
Time back
One entry per person, per task, per day in your organization's time zone, kept equal to Staffic's total for the last 31 days. Whole minutes, at least 1 minute. If a day's time drops to zero, the entry is removed.
Which time counts
Sessions that start and end inside the day, the same total the daily timesheet shows, manual time included.
Approval
Members who need timesheet approval send only the days where every session group is approved.
Who writes it
The account that connected the tool, with the person's name in the note (Tracked in Staffic by James Parker). ClickUp and Asana can file it under the person; see their pages.
Desktop app
Imported tasks show in the Staffic desktop app for the people they're assigned to. Tasks of people who aren't linked import without an assignee.

Jira limits how many requests an app that Atlassian hasn't reviewed can make each hour. On very large sites a sync can take more than one run to catch up.

Common questions

Does it work with Jira Server or Data Center?

No. The integration connects to Jira Cloud sites only.

Can I change the Jira site?

Yes, in the Jira panel when your account reaches several sites. Changing the site clears the project choices for that connection.

Why is a worklog written by the admin and not by the person?

Staffic writes worklogs with the account that connected Jira, because each person hasn't connected their own. The comment names the person who tracked the time.

Does Staffic change the estimate on the issue?

No. Staffic adds and updates its own worklogs only; the original and remaining estimates stay as they are in Jira.

Tips

  • Connect with an Atlassian account that stays with the company; it writes every worklog.
  • Pick an existing Staffic project when a Jira project matches one you already track in Staffic.
Was this guide helpful?
New to Staffic?Create your organization, invite your team and start tracking. Free for up to 2 members.Start free