How to Use Team Chat

Message teammates, team channels, and project channels without leaving Staffic — direct messages, groups, and rich-text replies in one place.

Open Team Chat

1. Go to Team Chat

   Click Team Chat under Admin in the left sidebar. The subtitle explains the scope: Direct messages, team and project channels, and groups.

   

2. Find a conversation

   Use Search at the top of the list panel. Switch tabs to filter what appears:

   • Inbox

     Recent DMs, team channels, project channels, and group chats in one feed — includes + New group chat.

   • Teams

     Team channels only (for example, Alpha Team, TechNova) — tied to Manage → Teams.

   • Projects

     Project channels only — one channel per project you can access.

   • People

     Directory of members with email — start a direct message from any row.

Teams tab

1. Team channels

   Open the Teams tab to see every Team channel in your organization. Pick a row to open the conversation on the right.

   

Projects tab

1. Project channels

   The Projects tab lists Project channels — use them for client work, deliverables, and handoffs without mixing other projects.

   

People tab

1. Direct messages

   On People, each row shows avatar, name, and email. Click a person to open a private DM.

   

2. New group chat

   From Inbox, click + New group chat to start a multi-person thread outside a single team or project channel.

Chat popup (quick access)

1. Open the popup

   From any page in Staffic, click the purple chat button in the bottom-right corner. A compact Team chat panel opens without leaving your current screen.

   • Search people

     Find a teammate quickly — same directory as Team Chat → People.

   • People

     Badge shows member count — click the speech bubble on a row to open a DM.

   • Recent

     Jump back to recent conversations without opening the full Team Chat page.

   • Header controls

     Expand (diagonal arrows) for a larger view, or chevron to minimize the popup.

   Use the popup for quick pings while reviewing Timesheets or Reports. Open Admin → Team Chat for full channels, group chats, and rich-text threads.

   

Send a message

1. Compose and send

   After you pick a conversation in Team Chat or the popup, the header shows who you are chatting with. In the full page view, use Pop out to open the thread in a separate window. Type in the editor at the bottom and press Send or Ctrl+Enter.

   • Formatting

     Bold, italic, underline, bullet and numbered lists, and links.

   • Emoji & attachments

     Add reactions or attach files from the icons below the editor.

   • Empty state

     New DMs show Start a conversation — say hi to [name] until the first message is sent.

   

Tip: Use project channels for delivery questions and People for quick 1:1 pings — keep Timesheet and approval links in the message so context is clear.